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ERITKOM / Customer portal development

A customer account built around your workflow.

Give customers and partners a place to follow orders, exchange documents and manage requests. We define who can do what before building the interface.

01 / CAPABILITIES

Designed for real work.

Every feature should serve an agreed business task. We discuss the requirements and boundaries before implementation.

01

Orders and requests

An agreed list of records, statuses and actions. We decide who creates and updates each record, and show success only after the operation has been confirmed.

02

Documents and permissions

File exchange with agreed formats, limits and retention rules. Server-side checks protect each record and operation, including requests made through direct links.

03

Roles and integrations

Customer, partner and staff access are defined separately. CRM and accounting connections depend on available interfaces, data ownership and repeat-delivery rules.

04

Deployment and handover

We test mobile workflows, invalid input and cross-account access. The proposal defines the test environment, launch steps and ongoing support boundaries.

EXPERIENCE / OUR PRODUCTS

From a business process to a working system.

These ERITKOM products demonstrate different application scenarios. They are not client case studies or a promise of identical results: your project scope and integrations are agreed separately.

01 / Insider

An internal workspace

A register, deal approval and acknowledgement tracking. An example of connecting documents, roles and workflow in a web application.

Explore Insider ↗
02 / Zvukovod

Centralised broadcast management

Scheduling audio and video content across retail locations, controlling playback and monitoring locations. Russian software registry entry No. 21757 dated 7 March 2024.

Explore Zvukovod ↗
02 / DELIVERY

From requirements to release.

We agree what is included before development begins, test the key scenarios and prepare the handover.

  1. 01Roles, statuses and user journeys
  2. 02Responsive customer interface
  3. 03Server-side access rules and agreed integrations
  4. 04Test results, launch plan and handover instructions
ESTIMATE / SCOPE

A price based on the scope.

There is no fixed price list for custom development. We estimate the scope, number of pages, integrations, content and testing effort, then agree the stages and price before starting. Third-party licences, equipment and additional services are quoted separately when required.

BEFORE WE START

Questions that matter.

Can you add an account area to an existing website?

We assess its architecture and authentication first. Depending on the constraints, the account can be part of the website or a separate connected service.

How is this different from a broader web portal?

A customer account focuses on one customer or partner and their records. A broader portal may bring together multiple audiences and workflows; that requires its own architecture.

How much does it cost?

We estimate the roles, workflows, documents and integrations before agreeing stages and price. There is no fixed price list; external licences and services are identified separately.

NEXT / YOUR PROJECT

Start with your business task.

Tell us what you want to launch or improve. We will discuss the next step and the scope. Please do not send passwords or confidential customer data through this form.

EXPLORE / ERITKOM
ERITKOM / NEW PROJECT

Tell us about your task and leave your contact details. We will get in touch to discuss your project.

  1. 01 Contact details
  2. 02 Your task